Non-human identities
Non-human identities, from service accounts and API tokens to AI agents, now outnumber human identities 144 to 1, up from 92 to 1 a year earlier.1
Custos finds every AI agent, model, MCP and tool in your company, ties each one to the business process it serves, and shows how to make it cost less and work better. Projected 20–35% lower AI spend.5
Watch Custos in 60 secondsNon-human identities, from service accounts and API tokens to AI agents, now outnumber human identities 144 to 1, up from 92 to 1 a year earlier.1
82% of enterprises discovered AI agents they did not know were running in their environment during the past year.2
An estimated 26% of enterprise AI spend is wasted, and 78% of finance leaders cannot fully connect AI costs to business outcomes.3
Over 40% of agentic AI projects are predicted to be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls.4
A short walkthrough of the problem, the three steps Custos takes, and what an accountable AI workforce looks like.
Most tools see one slice: a registry, a gateway, a trace. Custos ties every agent, MCP and model to its owner, its cost and the business process it serves, then shows what to change.
Read-only connectors to AI platforms, cloud accounts and billing, plus optional collectors for laptops, servers and IDEs, inventory every AI asset, approved or not.
Custos reads how agents and MCPs call each other and links them into named business workflows, each with an owner and a cost.
Cost, performance and business value at the workflow level, not only per model, with the bottleneck link pinpointed.
Evidence-backed fixes, each with estimated savings and a confidence score. A cheaper model is suggested only after a quality check holds.
Owners, policies, budgets and drift alerts. Every change goes to its owner for approval and lands in the audit trail.
Human in the loop on every change. Custos recommends; the owner decides. It never acts on its own, and every approved change is re-measured.
One business process, followed end to end. Watch Custos turn usage data into a change the owner can approve.
pricing-agent runs a frontier model for a lookup-and-calculate task. It is 58% of the cost of every run.
Move pricing-agent to a mid-tier model. A mid-tier model matched its output on 500 sampled quotes.
Automatically identifies redundant agents and overlapping workflows across departments to eliminate duplicated API spend.
Pinpoints bottleneck links and failing dependencies across multi-agent chains before business processes break.
Safely decommissions low-value, idle, or ownerless agents through a governed approval workflow.
Only 21% of enterprises have a formal process for decommissioning AI agents.2
Not every recommendation is measured in money. Some are measured in time, a rate or a score.
Lower cost per task without touching correctness.
Fewer steps, less latency, same outcome.
A cheaper or faster path must not degrade output.
Keep sensitive data and access under control.
Catch abnormal spend early and explain why.
Decide which agents deserve more, less or no investment.
Connects via metadata APIs without requiring write permissions to core production systems.
Analyzes usage and spend metrics without ever inspecting raw prompts or sensitive customer payload data.
Every decision lands in the audit trail, designed to support SOC 2 Type II and EU AI Act requirements.
Visibility is easy.Fixing it is Custos.
Every company will run hundreds or thousands of AI agents. Custos discovers and maps all of them, and optimizes every one.
A living inventory of every AI asset, its owner and the business process it serves.
Cost, performance and efficiency, with a person approving every change.
Describe a task or a process; Custos assembles the agents, tools and approvals inside your policies.
Governed agent-to-agent work with the agents of your customers and suppliers.
We are opening a limited number of AI Estate Audits for companies with AI workflows already in production. Investors, we would love to walk you through the product and where it is going.
In the meantime, you can reach us any time at info@custos-controlai.com.